Email Security Tips:

We’ve recently noticed an increase in volumes of Spam and malicious emails across a number of our clients. Even though our mail platform scans all emails for issues, no system should be relied upon entirely to protect you 100% from spam, on occasion unwanted emails will get through.

We recommend remaining vigilant when opening emails, particularly if receiving an email that you’re not expecting or one with an unexpected attachment.

To help identify spam you may want to review each email based on the following key points:

1.       Look at the sender’s email address – but remember, email addresses can be spoofed to look like someone you know so be cautious.

2.       Look at the subject line – Does it create a sense of urgency? For example: ‘You have an unpaid fine’, ‘your Account is locked’? These are often viruses. Does it have one word in the subject line that appears to be a response to one of your emails, for example:“Re: Document”? – This is also a tell tell sign of a virus.

3.       Look at the body of the message – If the sender is a recognised sender, does it follow their normal emailing criteria? Does it have a salutation? If so, is it directed to you specifically, or is it generic (Hi vs Hi Adam)? Does it have a signature for the person who sent it? Does it match the name of the person you identified in the email address above? Does it have the company’s contact information and/or graphics that you’ve been accustomed to seeing if you’ve received mail from them before?

4.       Look at the content of the body – Is it just asking you to open a file or go to a website link? If so, this is a sure sign it’s unwanted mail

5.       Look at the direction of the message – Does it ask you to open an attached file? Does it create a sense of urgency? With viruses, the purpose of the body is to entice you to open the attachment, often using fear and urgency to get you to do it

6.       Look at the attachment – Is it a zip file?  Is it a docx or doc?  These are more likely to have viruses. How big is the attachment? If it’s really small, around 1kb to 22kb, it is quite likely to be a virus – couple this information with the above identifying marks above and you will have a very good indication that it’s a virus.

As always if you have any queries or concerns please feel free to contact us.


We hope you have found this useful and please feel free to check out our other quick tips.

e-mpower.IT are based in Burgess Hill, West Sussex and offer IT support and guidance for small to medium sized businesses in the South East of England.

We are the specialists in handling your IT needs including: antivirus, software, hardware, backup, Cloud services and more.

Contact us today 01444 250 404 /